Toll free : 
Health Insurance Department Contacts:
| Portfolio | Contact Details |
| Grievances | |
| PPN/Hospital related queries | |
| Portability/Migration | |
| DEDICATED HELPLINE NUMBERS FOR POLICYHOLDERS/STAKEHOLDERS/AGENTS AND INTERMEDIARIES | |
| Contact Details: | 1800118485/011-33208485 |
| CONTACT DETAILS OF OFFICERS | ||
| (who can be approached, if the concerns of any of the policyholders and other stakeholders are not resolved through the dedicated help line numbers.) | ||
| Name | E-mail ID | Contact Number |
| Ms. Deepshikha Rai (Level 1) | 011-24348397 | |
| Mr Devendra Kumar Gupta (Level 2) | 011-24348305 | |
Contact:(In-House Querries)
| Ms. Meera Parthasarathy | GM | |
| Mr. Rajiv Gupta | DGM | |
| Mr. K.S. Bodh | DGM | |
| Ms. Abha Nagpal | Chief Manager | |
| Ms. Gagan Arora | Chief Manager | |
| Ms. Rajni Hari | Chief Manager | |
| RFQ's(Rate for Quotation)-GMP | ||
| Name | Designation | |
| Ms. Gagan Arora | Chief Manager | |
| Ms. Rajni Hari | Chief Manager | |
| Mr. Gaurav Kaushik | Manager | |
| Mr. Ramakant Singh | Dy. Manager | |
| Mr. Chandra Basant Sharma | Dy. Manager | |
| Dr. Vinod Nehra | Dy. Manager | |
| Mr. Karan | AM | |
| System related issues for health products only | ||
| Name | Designation | |
| Mr. Lokesh Kumar | Manager | |
| Mr. Rajnish Ranga | Dy. Manager | |
| OMP (Overseas Mediclaim Policy) | ||
| Name | Designation | |
| Mr. Rajnish Ranga | Dy. Manager | |
| PPN (Preferred Provider Network) | ||
| Name | Designation | |
| Ms. Gagan Arora | Chief Manager | |
| Ms. Abha Nagpal | Chief Manager | |
| Dr. Ashish Dudi | Manager | |
| Mr. Abhijeet Khatri | Dy. Manager | |
| Ms. Nidhi Badak | AO | |
| Grievances | ||
| Name | Designation | |
| Ms. Abha Nagpal | Chief Manager | |
| Ms. Deepshikha Rai | AM | |
| Claim payment related queries | ||
| Name | Designation | |
| Ms. Abha Nagpal | Chief Manager | |
| Mr. Lokesh Kumar | Manager | |
| Mr. Gaurav Kaushik | Manager | |
| Ms. Deepshikha Rai | AM | |
| Mr. Ramakant Singh | Dy. Manager | |
| Mr. Chandra Basant Sharma | Dy. Manager | |
| Mr. Sudhanshu Vaishya | Dy. Manager | |
| Dr. Vinod Nehra | Dy. Manager | |
| Mr. Karan | AM | |
| Contact Details of Officer Handling Grievances/Senior Citizen Support (If not resolved through Dedicated help Line Numbers) | ||
| Name | E-mail ID | Contact Number |
| Ms. Deepshikha Rai (Level 1) | 011-24348397 | |
| Mr Devendra Kumar Gupta (Level 2) | 011-24348305 | |
